Resource Center /Customer Success Stories

Case Study: Heyday

Heyday opened its doors in June of 2015 with the goal of making luxury skincare an everyday practice. However, when it came to their business management platform, owner Michael Pollak was left wanting. Soon he made the switch to Boulevard to streamline operations and increased service revenue by 20% in the process. Read the full case study to see how it happened.

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The Client Retention Formula Every Salon Owner Should Know

Learn a simple client retention formula that measures salon loyalty while exploring practical strategies to drive repeat business and increase revenue.

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Medical Spas vs. Day Spas: A Business Model Breakdown

Learn the differences between medical spas versus day spas. Compare services, staffing, and oversight needs to choose the right model for your business.

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What's Your Sign? Let Your Horoscope Guide Your Future in the Salon Industry

Should you take career advice from the stars? We think it’s worth a go. Here’s how to find a stylist gig that feels like more than a job.

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It’s Time to Address Gender and Racial Disparities in Self-Care Capital Access

Financial institutions are rife with gender and racial biases that disproportionately affect the self-care industry. It’s time to change the narrative.

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Top Medspa Trends for 2026: What’s Hot in Aesthetic Treatments?

Discover the top medspa trends for 2026, including AI-powered operations, regenerative injectables, lasers, GLP-1 programs, and treatments shaping modern medical aesthetics.

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The Modern Client Journey: Why 55% of Gen Z Checks Your Socials Before Booking

Learn why Gen Z clients care so much about your social media presence, which platforms they rely on, and what really matters to them in the self-care sphere.

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